Solutions · Quality and compliance
Make the audit trail a by-product of the work itself.
Certificates, test reports and release checks are read as the work happens. Agents block release when a check fails, ask for what is missing and record each decision with the evidence behind it, while your quality lead decides every formal hold, release or override.
The problem
What slows quality and compliance teams down.
Quality and compliance teams are asked to prove that a process was followed, using systems that never recorded whether it was.
Evidence is rebuilt for every audit.
Certificates, test reports and approvals sit in inboxes and shared drives. Each audit starts with a search for the version that was in force at the time.
Non-conformances close slowly.
A deviation is logged, then waits for the right person, the right document and the right follow-up, each tracked by hand.
Checks depend on who is on shift.
Whether an expired certificate is caught before release often depends on one person remembering to look.
Agents
Agents for quality and compliance teams.
Each SymAgents™ agent starts from a trigger, works in the systems your team already uses and stops at the gate where a person decides.
Certificate Verification Agent
Checks each certificate against the lot and applicable specification, monitors expiry dates and prepares a renewal request before one lapses.
- Quality lead decides
- Accept or reject each certificate
- Outcome
- Certificate verified or renewal action assigned
Lot Traceability Agent
Connects supplier, intake, production, quality, storage and dispatch records to each lot, then flags missing or conflicting links before a traceability response is issued.
- Quality or traceability owner decides
- Confirm the traceability chain or assign gaps for investigation
- Outcome
- Traceability chain confirmed or gaps assigned
Release Requirement Agent
Compares the order, job pack and current drawing before release, then flags missing requirements, conflicting instructions and superseded revisions.
- Quality owner decides
- Clarify each requirement or hold the release
- Outcome
- Job released with requirements confirmed
Contract Obligation Review Agent
Lists the quality and supplier obligations from the agreement in force, including notice dates, required evidence and page citations.
- Legal or commercial owner decides
- Interpret, accept or escalate each obligation
- Outcome
- Obligation register saved with dates and source citations
Non-Conformance Follow-up Agent
Tracks each non-conformance through investigation, evidence, assigned actions and approval, and flags cases waiting on an owner or effectiveness check.
- Quality lead decides
- Approve the disposition and verified closure
- Outcome
- Non-conformance closed with evidence and follow-up recorded
The agents
Read, check and draft
- Read certificates and test reports as they arrive
- Block release when a check fails, explain why and route the hold decision to the quality owner
- Record each decision with the evidence behind it
Your team
Keeps every decision that involves you
- Every release, hold and documented override
- Acceptance of a certificate or a deviation
- Corrective actions and when each one is closed
In practice
Two workflows, start to finish.
Each run shows its sources, its plan and the person who approved it, so the team can check the work before anything changes.
01Contract Obligation Review Agent
See what each quality agreement requires.
Quality agreements set notice periods, record retention and audit rights, and amendments change them over time. The agent works from the version in force, lists each obligation with a page citation and compares it with what actually happened. Legal and commercial decisions stay with your team.
- The amendment in force, shown with its date
- Every obligation cited to the page
- Late or missing evidence flagged for review
02Certificate Verification Agent
Each certificate is read against the specification.
A certificate can be in date and still describe the wrong lot or a result outside the limit. The agent reads each field and compares it with the lot record and the specification. A failed field blocks release and goes to the quality lead with the document and the limit it breaks.
- Lot, dates and results checked field by field
- A failed field blocks release, with the evidence
The platform
The products behind these agents.
Every solution runs on the same platform, so each new workflow builds on the connections, context and controls already in place.
- SymAgentsThe library of ready agents these workflows come from
- SymConductorRuns each workflow from its trigger to the closed record
- SymContextLinks records, documents and decisions in the Operations Graph
- SymConnectReads and writes the systems your team already uses
- SymTrustPermissions, approvals and guardrails on every action
- SymPulseTraces every step of every run, so it can be replayed
FAQ
Questions quality and compliance teams ask.
The answers cover what the agents do, the systems they work with and where a person decides.
No. We do not certify your process, we do not sell a validated system and we do not claim certification against any quality standard. The agents check documents against the rules you set, block release when a check fails and record each decision, which gives your auditors a clearer trail to review.
No. A release, a hold or an override is always a person’s decision. The agent runs the checks, blocks release when a check fails and prepares the evidence. The authorised quality owner decides the formal hold, release or override. SymTrust records every sign-off with its approver, and SymPulse keeps each step of the run so it can be replayed later.
Each run records the documents it read and their versions, the checks it applied, the result and the person who approved the decision. SymPulse keeps that trace, and it can be exported for an audit.
No. Symplichain sits over the systems you already run. SymConnect reads and writes them with the permissions each system already enforces, so the record stays where it lives today. Suppliers, carriers and customers do not need to change tools.
Start with one workflow that hurts today. We connect the sources it needs, configure the agent with your team and run it with evidence and drafts first.
Bring your last audit finding.
We will trace it back with you, and show which check an agent would have run, what it would have held and who would have signed off the decision.