SymPulseAI observability

Monitor, trace and review what AI is doing and keep it accountable.

Bring AI usage, costs and performance into view. SymPulse™ helps your team trace the complete activity of AI agents, so you can hold them accountable where it matters.

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SymPulseIllustrative data
AI activityLast 7 days
Selected modelOther models
Model mix
Response detail
Supplier agreement reviewWhat changed in this supplier agreement?Tue
Model
Claude Sonnet 4.6
Response time
30.0s
Estimated cost
$0.09

Why it matters

Every AI decision should be traceable, measurable and accountable.

Now that AI powers critical workflows, leaders must justify its cost and its decisions. Usage reports show totals, but not whether an agent acted correctly or why. SymPulse brings performance, quality, cost and decision history together, helping teams hold AI accountable.

Understand the activity

See where AI is being put to work.

Get granular visibility into the models in use, the tasks they serve, and the performance and cost of every query or workflow the AI runs.

AI activitySelected period: last 7 days

Illustrative data
Illustrative AI activity over the last 7 days: the request or workflow, the model used, the response time and the estimated cost
Request or workflowModel usedResponse timeEstimated cost
Supplier agreement reviewSymAI Ask requestClaude Sonnet 4.630.0s$0.09
Invoice matchingWorkflowClaude Haiku4.2s$0.01
Carrier delay summarySymAI Ask requestGemini Flash6.1s$0.02
Delivery note classificationWorkflowLlama11.8s$0.01
Carrier lookupSymAI Ask requestClaude Haiku2.4s$0.01

Performance

See response time beside the model and the task.

A quick lookup and a detailed review place different demands on AI. Review response time alongside the model and task to make informed decisions about model choice.

Cost

See what each response costs. Make an informed choice.

SymPulse shows the estimated cost of each response beside the answer it produced, so you can review model choices for recurring work without treating the cheapest response as the best result.

From visibility to a decision

Know what to keep, investigate or change.

SymPulse™ turns AI activity into evidence for the next decision: keep a model that fits the work, investigate an unexpected response or explore another available option. SymRouter™ and SymTrust™ connect those findings to model selection and governance.

  1. KeepIs the response useful for the task?
  2. InvestigateWhat explains the time or cost?
  3. ChangeWould another available model approach fit better?
Explore SymRouterExplore SymTrust

Agentic workflows

As AI takes on more steps, keep the workflow visible.

A multi-step workflow or agentic action introduces more than a model response. It can involve source retrieval, tool calls, waits and approvals. SymPulse’s trace function extends observability into those steps, so teams can understand the path to the outcome.

Trace Agentic Action
  1. Context0.8s
  2. Model6.4s
  3. Tool1.1s
  4. Approval12 min

FAQs

Questions teams ask about SymPulse.

Its focus is AI observability: how AI is used and the cost and performance associated with that activity. Operational business analytics is a separate category.

No. Review cost with the output and task requirements. A cheap answer that does not support the work is not the goal.

No. The response-level estimate should not be presented as a complete billing statement or a guaranteed total cost.

SymPulse provides visibility. SymTrust addresses governance. Observing usage is not the same as enforcing a policy.

Yes. The exact functionality depends on your plan and workspace. Consult our team for more information.

Understand your AI deployment before you expand it.

Explore the activity, performance and cost signals that matter to your team – and how they can inform the next stage of adoption.

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