Solutions · Procurement
Give procurement back the hours the inbox takes.
Supplier mail, contracts and ERP records become one working set. Our agents follow up confirmations, rank the exceptions that matter and check invoices against the agreed terms, and a buyer approves every step.
The problem
What slows procurement teams down.
Procurement runs on decisions scattered across requests, contracts, supplier emails, purchase orders and invoices. The data is there; the hours disappear into bringing it together, checking what still holds and following up on what needs attention.
The inbox is the real system of record.
Confirmations and changes to dates, quantities and prices arrive in emails and attachments. Someone has to interpret each update, compare it with the PO and re-enter it in the ERP.
Contract terms sit away from the transaction.
Prices, rebates and payment or delivery terms sit in contracts and supplier agreements, away from the PO and invoice. Each transaction is checked by hand against what was agreed.
Every order exception looks equally urgent.
An open PO report lists late and unconfirmed lines, but not which ones will interrupt supply, when action is needed or what the supplier needs to confirm.
Agents
Agents for procurement teams.
Each SymAgents™ agent starts from a trigger, works in the systems your team already uses and stops at the gate where a person decides.
Requirement Control Agent
Finds changes to required quantities, specifications and delivery dates across planning systems, requests and emails, then identifies affected orders and prepares the updates for approval.
- Requester confirms
- Confirm the latest quantity, specification and required date
- Outcome
- Approved requirement or PO change ready to process
RFQ Compare Agent
Prepares the RFQ, normalises supplier responses and compares price, lead time, terms, capacity and risk, including single- and split-award options.
- Buyer decides
- Select the supplier and award allocation
- Outcome
- Award recommendation ready for approval
PO Exception Review Agent
Ranks open PO lines by the operational impact of a delay, shows the rule and source behind each priority, and prepares the next action for buyer approval.
- Buyer decides
- Choose the follow-up, amendment or escalation
- Outcome
- Recovery action approved and assigned
Invoice Audit Agent
Checks each invoice against the PO, receipt and applicable contract terms, explains discrepancies and holds only what needs review.
- Finance approves
- Approve, query or hold the exception
- Outcome
- Valid invoices cleared and discrepancies assigned
Contract Compliance Agent
Extracts obligations, notice dates, pricing rules and service levels from the contract in force, and flags exceptions with the relevant clause cited.
- Contract owner decides
- Accept, challenge or escalate the exception
- Outcome
- Exception reviewed and approved response recorded
Supplier Review Agent
Keeps supplier KPIs current across delivery, quality, commercial and service performance, and prepares the evidence for the next review or renewal.
- Supplier manager decides
- Confirm corrective actions, allocation or renewal position
- Outcome
- Review completed and follow-up actions recorded
The agents
Read, check and draft
- Read supplier mail and attachments into the order record
- Rank open PO lines by the operational impact of a delay
- Check invoices against the PO, receipt and contract terms
Your team
Keeps every decision that involves you
- Supplier choice, negotiation and every order placed
- Invoice release, disputes and payment
- Every message that reaches a supplier
In practice
Two workflows, start to finish.
Each run shows its sources, its plan and the person who approved it, so the team can check the work before anything changes.
01PO Exception Review Agent
Open PO lines ranked by the impact of a delay.
One order is ten days late but stock covers a month. Another is due in four days and stock runs out tomorrow. A list sorted by days late ranks them the wrong way. The agent ranks each line by what happens if nobody acts, and shows the rule behind the rank.
- Fixed rules: the same inputs give the same priority
- Says "risk cannot be calculated" when data is missing
- A draft follow-up that the buyer edits and sends
02Invoice Audit Agent
Every exception arrives with a clear explanation.
The agent checks each invoice against the purchase order, receipt and contract terms in force. It identifies differences in price, quantity, tax and other charges, then tells the reviewer which line does not match, by how much and what evidence it was checked against.
- Checked against PO, receipt and contract version in force
- Valid invoices separated from those requiring review
- Each discrepancy explained with its calculation and source
The platform
The products behind these agents.
Every solution runs on the same platform, so each new workflow builds on the connections, context and controls already in place.
- SymAgentsThe library of ready agents these workflows come from
- SymConductorRuns each workflow from its trigger to the closed record
- SymContextLinks records, documents and decisions in the Operations Graph
- SymConnectReads and writes the systems your team already uses
- SymTrustPermissions, approvals and guardrails on every action
- SymPulseTraces every step of every run, so it can be replayed
FAQ
Questions procurement teams ask.
The answers cover what the agents do, the systems they work with and where a person decides.
No. The agents prepare, check and follow up. They do not buy, release invoices or commit to a supplier without a person’s decision. Each workflow starts with evidence and drafts only, and a buyer approves every message before it reaches a supplier.
Yes. The PO Exception Review Agent and the Supplier Review Agent work from exported reports and files first. A live connection through SymConnect follows once the workflow has proved its value.
SymContext keeps each document with its source, version and date. When two versions disagree, the agent shows both and asks, instead of choosing silently. Legal and commercial decisions stay with your team.
No. Symplichain sits over the systems you already run. SymConnect reads and writes them with the permissions each system already enforces, so the record stays where it lives today. Suppliers, carriers and customers do not need to change tools.
Start with one workflow that hurts today. We connect the sources it needs, configure the agent with your team and run it with evidence and drafts first.
Bring one month of supplier invoices.
We will show you an agent checking them against your purchase orders, receipts and contract terms, with every exception explained and its source attached.