SymAI AskEnterprise search and assistant

Generative AI answers backed by your data.

SymAI Ask™ searches your enterprise knowledge and answers with deep context from your supply chain and operations. Choose from frontier and open-weight models, tune how it reasons and verify every source behind every answer.

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SymAI AskDeep Context
Which inbound POs are at risk of missing the Q4 build, and why?
  • Searching the ERP for open POs
  • Reading supplier emails
  • Checking contract terms

Three inbound POs put the Q4 build at risk.

•PO-7713 (Supplier B) is confirmed at only 60% of the order quantity.1

•PO-8120 is held at the port pending customs documents.2

•PO-8201 ships late because of a carrier capacity change.3

Claude Sonnet 4.6 · 30.0s19 sources

How it works

Built for how operations teams actually ask.

Five controls that turn a generic chatbot into an assistant you can rely on for your operations.

01Reasoning control

You decide how hard it thinks.

In General mode, set the output to Brief for a quick summary, Standard for everyday work or Deep Research for a full synthesis. Thinking is a separate setting: choose Low, Medium or High to set how much reasoning effort goes into the answer.

  • Brief, Standard and Deep Research outputs
  • Low, Medium and High thinking

02Open intelligence

Every leading model, with no lock-in.

One assistant, many models. Use frontier models alongside widely adopted open-weight ones, grouped into Fast, Balanced and Advanced bands, and switch as the work demands. SymRouter™ can pick the model for you, task by task.

  • Frontier and open-weight models
  • Fast, Balanced and Advanced bands

03Context library

Control exactly what it knows.

General mode answers broad questions from the web. Deep Context answers from your enterprise data: choose the connectors and the context engine it draws on, with knowledge organised by organisation, team, project or personal scope in SymContext™.

  • General or Deep Context mode
  • The connectors and context engine you choose

04Full transparency

See how every answer was made.

Every answer shows the model that produced it, the time taken, the tokens used and the cost. Open the sources drawer to inspect the exact documents and web pages behind it.

  • Model, latency, tokens and cost on every answer
  • A sources drawer with every citation

05Artifacts

Keep every file it creates, ready to reuse.

Every table, report, exported chat and generated file is kept in your artifacts manager, ready to download, share or pick up where you left off.

  • Every output tracked automatically
  • Download, share or continue at any time

The Symplichain difference

Choose the model, the reasoning and the sources.

Most enterprise assistants make these choices for you. SymAI Ask puts them in your hands.

  • Model choiceSymAI Ask: Frontier and open-weight models, in Fast, Balanced and Advanced bandsTypical enterprise AI assistant: Usually tied to one provider
  • Reasoning controlSymAI Ask: Brief, Standard or Deep Research outputs, with Low, Medium or High thinkingTypical enterprise AI assistant: Fixed by the vendor
  • Context scopingSymAI Ask: General or Deep Context mode, with the connectors and the organisation, team, project and personal scopes you chooseTypical enterprise AI assistant: One global index
  • Execution visibilitySymAI Ask: Model, latency, tokens and cost on every answer, with every sourceTypical enterprise AI assistant: Rarely shown
  • Supply chain depthSymAI Ask: Built on your ERP, TMS, WMS and the conversations around themTypical enterprise AI assistant: General-purpose knowledge work

Part of the platform

One assistant, the whole platform behind it.

SymAI Ask draws on the same context, models and controls as the rest of Symplichain, so an answer can become an action without leaving the platform.

Ask your own operation a hard question.

Bring a question your team answers from tacit knowledge today. We will show you SymAI Ask answering it, with every source on the table.

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