SymMirrorAgentic workflows

Supercharge your supply chain systems using agentic AI.

SymMirror™ is Symplichain’s agentic workflow platform for the follow-ups, checks and exceptions that cross teams and tools. Bring specialist agents, coordinated steps and human decisions into one defined workflow.

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SymMirrorCase DD-2417
Shipment SH-4821 · Order PO-7713
Stage 1 of 5In progress

Delivery discrepancy

The proof of delivery for SH-4821 lists 46 cartons. Order PO-7713 expects 48.

Proof of delivery
The owner decides before any record changes.

Select a stage to inspect it, or make the decision.

Illustrative workflow

Why it matters

An alert tells someone to do the work. The work still has to happen.

Someone has to find the records, check the mismatch, ask the next question and decide how to resolve it. That responsibility often travels through inboxes and spreadsheets with no clear finish line. SymMirror’s job is to execute a defined piece of work end to end – with boundaries your team can understand.

  • Evidence
  • Owner
  • Next step

Inside SymMirror

Choose the agent. Shape the process. Execute the work.

  1. SymAgents

    Find the agents to delegate the work to.

    Explore pre-built agents by the task they handle, the information they need and the outcome they produce.

    Browse SymAgents

  2. SymStudio

    Build custom agents to suit your operations.

    Use the visual builder to create agents from scratch: describe, refine and test each workflow before an approved version goes live.

    Explore SymStudio

  3. SymConductor

    Orchestrate the work from start to finish.

    Coordinate triggers, specialist tasks, handoffs and approval points so the process has an explicit path beyond a single model response.

    Explore SymConductor

Illustrative workflow

A delivery discrepancy reaches its owner with the evidence attached.

A proof of delivery reports fewer cartons than expected. SymMirror checks the order, receipt and invoice before anyone changes the record, then prepares a decision for the finance or operations owner to review.

The illustrative workflow, stage by stage: the work to coordinate and what stays visible
StageWork to coordinateWhat stays visible
CaptureIdentify the document and related shipmentThe source record
CompareCheck quantities and the supporting order informationThe discrepancy and its evidence
PrepareAssemble the proposed next stepThe action, destination and unresolved questions
ReviewAsk the authorised owner to decideThe approval boundary
UpdateApply the permitted change through a supported connectionThe resulting system response

When evidence is missing, the workflow flags the gap and sends the case to review instead of guessing.

Where to begin

Start with an agent for the handoff that keeps returning.

Agents work best on tasks with repeatable inputs, an accountable owner and a clear finish line. The SymAgents™ library spans operational domains; availability and configuration are assessed for the specific job.

Further domains

Find an agent in SymAgents

Controls

Decide what to delegate – and what stays with your team.

SymMirror sets three operating boundaries for each workflow: where it gathers information, where it prepares a recommendation for a person and where an approved action may proceed.

  1. Review

    Assemble information and show the evidence.

  2. Prepare

    Draft the next step for a person to check.

  3. Approval

  4. Act within scope

    Use only the operations approved for the workflow.

Each workflow also defines what happens when something goes wrong.

Explore AI governance with SymTrust

The foundation

SymMirror runs on the same foundation as SymAI and SymFlow.

SymAI™ supplies model choice and business context. SymFlow™ connects the tools, governance and observability around their use. SymMirror™ applies those foundations to coordinated work. Portable Context keeps the enterprise knowledge behind that work yours to migrate.

  1. SymAIModel choice and business context
  2. SymFlowTools, governance and observability
  3. SymMirrorCoordinated work on those foundations
Explore SymAIExplore SymFlow

FAQs

Questions teams ask about SymMirror.

SymAI Ask™ supports research, answers and document work in an assistant experience. SymMirror™ is the product family for defined, multi-step operational workflows and agentic actions, along with their execution boundaries.

No. Workflows keep a human in the loop: each one specifies where people review or approve work. Some use cases should remain decision support rather than autonomous execution.

Yes. The SymAgents library is the place to start: each agent shows its task, the systems it works with and who decides. Availability and configuration are confirmed for your workspace.

That is the role of SymStudio™. Its no-code builder lets you build agents and workflows from scratch.

No. Work is scoped around supported connections to the environment you already run.

Pick the handoff your team should not have to keep chasing.

Map one workflow, its evidence and its approval boundary. See what a useful first implementation would need to accomplish.

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