SymFlowConnections and controls
Bring AI into your stack. Keep your systems in place.
Connect the tools your team already uses, bring governance around AI and understand how it is being used. SymFlow™ brings SymConnect™, SymTrust™ and SymPulse™ together so enterprise AI has a place in your operation – not a separate island beside it.
The need
Your people should not have to be the connection between every tool.
The record is in the ERP. The explanation is in an email. The document arrives through another channel. SymFlow connects AI to that environment, sets the boundaries around what it reads and does, and shows your team how it is used.
- ERP
- Messaging
- Documents
- Spreadsheets
Inside SymFlow
Connect the information. Govern its use. Understand the activity.
SymConnect
Bring your tools into context.
Connect 40+ business tools and use Symplichain’s MCP to build custom connections where you need them. Keep familiar software in place while building context specific to your enterprise.
SymTrust
Define the boundaries for AI.
Govern the relationship between models, business context and tools. Set the permitted information, operations and approval requirements for each workflow.
SymPulse
Make AI activity understandable.
Review AI usage, response performance and estimated cost. Give model and adoption decisions an observable basis.
Connection breadth
The tools you know. A context layer that brings them together.
SymConnect brings in the records, conversations and documents from the systems that hold the facts your workflow needs. When an internal tool is not in the catalogue, Symplichain’s MCP extends the connection to it.
- ERP & finance
- CRM
- Email & messaging
- Operations
- Documents & data
- SAP
- Oracle
- Odoo
- Salesforce
- Zoho
- Gmail
- Outlook
- Slack
- Microsoft Teams
- Spreadsheets
- Documents
- Presentations
Available sources and actions depend on the integration and the product using it.
Documents and exceptions
Check every document against the records it affects.
A delivery document can affect an invoice, a customer commitment and the next handoff. SymFlow reads the document, compares it with the relevant records and brings any discrepancy to the person who can resolve it.
- 01
Read the evidence.
A proof of delivery reports a quantity difference.
- 02
Identify the mismatch.
The order and invoice show why the difference matters.
- 03
Prepare the handoff.
The reviewer sees the discrepancy and supporting records before deciding on an update.
Illustrative workflow. Supported document checks and actions are confirmed for each deployment.
Work surfaces
Bring each decision to the channel your team uses.
The person reviewing an exception should not have to reconstruct the whole case. SymTrust brings the relevant information and the approval request into the supported channel, with the underlying record kept in view.
Each workflow sets its channel, its decision owner and the actions it permits.
- Evidence
- Decision owner
- Supported channel
Bounded rollout
Roll out one job at a time and expand from a checked result.
Each rollout starts with a clear owner, a defined set of sources and a result your team can inspect.
- 01
Choose the job.
Identify the question or handoff that repeatedly crosses systems.
- 02
Set the scope.
Agree on connections, information access and any proposed actions.
- 03
Review the result.
Check the evidence and controls before expanding the workflow.
FAQs
Questions teams ask about SymFlow.
No. SymConnect is its integration product. SymFlow also brings together AI governance through SymTrust and AI observability through SymPulse.
No. Reading information and changing a record are separate permissions. Supported actions are confirmed for the specific connection and workflow.
Symplichain’s MCP provides a path to custom connections. The implementation depends on the tool’s accessible interfaces and the operations required.
No. A rollout can begin with connected knowledge work. Agentic execution is a separate decision with its own control and availability requirements.
Start with the systems behind one important job.
Map the connections, controls and visibility your team needs before expanding AI across the operation.