SymAgentsAgent library
Find an AI agent for the work your team keeps repeating.
SymAgents™ provides agentic actions for end-to-end workflows. Explore pre-built agents for supply-chain and operational work, configure them to your needs and deploy them across your team.
The library
Find the right agent for the work at hand.
Search by task or filter by domain. Each agent shows the job it handles, the systems it works with, who decides and the outcome it delivers.
- Works with
- TelematicsTMSMessaging
- No approval needed
- Reads and reports movement without changing the shipment
- Outcome
- Current shipment status and predicted arrival shared
- Works with
- DocumentsTMS
- Operations reviews
- Resolve any quantity, condition or evidence mismatch
- Outcome
- Delivery closed with valid proof
- Works with
- TelematicsTMSMessaging
- Operations lead decides
- Approve the recovery plan and communications
- Outcome
- Recovery action executed and exception closed
- Works with
- DocumentsERPTMS
- Finance controller decides
- Approve, dispute or hold each unsupported charge
- Outcome
- Freight invoice cleared or disputed with evidence attached
- Works with
- Inventory fileDemand planERP
- Planner decides
- Choose the inventory action
- Outcome
- Approved action plan ready to share
- Works with
- InventoryOpen ordersEmail
- Planner approves
- Approve the replenishment or escalation
- Outcome
- Approved request ready for execution
Agent anatomy
Approve the configuration before you delegate it.
A useful agent configuration makes the responsibility explicit. Your team can modify the trigger, evidence, tools and approval point before delegating it to the AI agent.
Select a field to highlight it.
Fit to the operation
Configure each agent around your own rules.
Two teams can handle the same exception differently. The difference may be a supplier commitment, a threshold, a customer promise or the person authorised to decide. Use your own procedures to define the agent’s scope.
- The evidence your team relies on.
- The rule that changes the next step.
- The person who owns the decision.
Shared foundation
The agent is one part of the operation. The platform supports the workflow.
SymConductor™ coordinates the agentic run. SymConnect™ supplies supported connections and integrations for external context. SymTrust™ defines governance, while SymPulse™ provides AI observability. SymAI™ contributes the model and context layers.
- SymAgentsThe AI worker
- SymConductorCoordinates the run
- SymConnectExternal context
- SymTrustGovernance
- SymPulseAI observability
- SymAIModel and context layers
FAQs
Questions teams ask about SymAgents.
An assistant responds to your questions and helps prepare work. An AI agent takes action on your behalf within defined boundaries: its trigger, tools, decision boundaries and intended outcome must be specified. SymAI Ask™ is the assistant experience; SymAgents™ is the agent library.
Agent availability depends on your plan and workspace. Some agents are configured in collaboration with your team. Contact our team to discuss the details.
Yes, within limits: a pre-built agent offers a limited set of configuration options. We also offer SymStudio™, a no-code platform for building agents and workflows from scratch.
Only when the specific connector, operation and authorisation are supported and approved. A listing in the library does not grant write access.
The workflow is scoped around supported systems and channels. Confirm the external party’s interaction path, or contact our team to discuss your requirements.
Bring the task. We will help you configure the agent.
Review the inputs, approvals and outcome for one workflow your team knows well.